Delivering Value, Quality, and Exceptional Service Since 1879

At Knees, we work tirelessly to provide great value and exceptional customer service every day. As a small family-owned retailer, we take pride in offering competitive pricing and are always happy to discuss our prices with customers.

Price Match Policy

We strive to offer the best possible prices. While we cannot always guarantee a price match, we will carefully consider requests. For us to honour a price match, the following conditions must be met:

• The competitor’s price must be published and available for us to verify.
• The product must be new and identical in make, model, size, and colour.
• The product must be sold with similar conditions of sale, delivery, and service.
• The price must be offered by a well-established retailer.
• Price matches are valid for products available within mainland UK.

To enquire about a price match, please email us at info@knees.co.uk with the relevant product details.

Why Choose Knees?

From the very beginning, our business has been rooted in family values. We’re not just a family-run business—our business is a family. Relationships are at the heart of everything we do: with our team, our customers, and our local community.

We always go the extra mile to ensure:

• Expert Advice: Our highly trained staff take the time to share their knowledge and offer personal, thoughtful advice.
• Competitive Pricing: We work closely with suppliers to negotiate the best possible prices for our customers.
• Premium Quality: Every product is carefully researched, ensuring it meets the highest standards.
• Exceptional Delivery & Aftercare: Our local delivery team ensures goods arrive safely, even when challenges arise. Our company directors often lend a hand to guarantee the best possible service. Should problems arise, we’re always available to liaise directly with suppliers to resolve issues on behalf of our customers.

Our Story

Founded in 1879, Knees has evolved over the decades, yet our core values remain unchanged. From our beloved department store in Trowbridge—where generations of families came to shop and experience Knees —to our modern store at White Horse Business Park in Trowbridge, we have continued to adapt and grow.

In 2014, we streamlined our offering to focus on premium home products, including:

• Home Appliances
• Kitchen Accessories
• Bedroom, Living, and Dining Furniture

Our dedication to quality, value, and service has enabled us to remain a trusted, independent retailer for over 145 years.