Ask a Question About Your Current Order

If you have any questions or concerns about your current order, we're here to help. Whether you need clarification on delivery times, product details, or anything else, feel free to get in touch with our customer service team.

How to Ask a Question

  1. Check Your Order Status:
    Before reaching out, you may want to review your order details.
  2. Contact Our Customer Support Team:
    If you still have questions or need further assistance, please contact us: email customer.services@knees.co.uk or phone 01225 754161.
  3. Have Your Order Information Ready:
    To ensure we can assist you quickly, please have your order number and the email address used when placing the order.

We aim to provide excellent customer service and ensure you have the best possible experience. Don’t hesitate to reach out if you need any assistance with your order.